Warranty Policy
Shoreline Offroad Warranty Policy
At Shoreline Offroad, we stand behind the quality of our products. All of our off-road lighting and accessories are built to perform in demanding conditions, and we want you to shop with confidence.
Warranty Coverage (2 years)
Our products are warranted against defects in materials and workmanship under normal use and conditions. Warranty coverage varies by product — please refer to the specific product listing or contact us for details.
What Is Covered
- Manufacturing defects in materials or workmanship
- Electrical failures under normal operating conditions
- Structural defects not caused by misuse or improper installation
What Is Not Covered
- Damage caused by improper installation or modification
- Physical damage, misuse, or abuse
- Normal wear and tear
- Water damage beyond the product's rated IP rating
- Damage caused by use outside of the product's intended purpose
How to Make a Warranty Claim
To submit a warranty claim, please contact us with the following information:
- Your full name and order number
- A description of the issue
- Photos or video showing the defect
You can reach us at Shorelineoffroad@gmail.com or by phone at 941-348-6886.
Resolution Options
Depending on the nature of the defect and product availability, we may offer a repair, replacement, or store credit at our discretion.
Shoreline Offroad reserves the right to make the final determination on all warranty claims. This warranty gives you specific legal rights, and you may also have other rights which vary by state or jurisdiction.